a. General Policy: We operates under a strict “No Refund” policy for the purchase of our WordPress plugins. Once a purchase is made, it is considered final, and we do not offer refunds for any reason, except in cases of billing errors or technical issues on our part.
b. Cancellation of Subscription: For subscription-based services, you can cancel your subscription at any time. Upon cancellation, you will not be billed for the subsequent billing cycles, but no refunds will be provided for the current billing cycle.
c. Exception: The only exception to our “No Refund” policy is if there was a billing error or technical issue on our part that resulted in an overcharge. In such cases, please contact us at firstname.lastname@example.org, and we will promptly investigate and rectify the issue.
2. Requesting Cancellation
To request a cancellation of your purchase or subscription, please follow the steps below:
- For purchase cancellations, please send an email to email@example.com with your order details, including the order number and the reason for cancellation.
- For subscription cancellations, you can manage your subscription through your account settings or by contacting us at firstname.lastname@example.org.
As previously mentioned, We does not offer refunds for any purchases, except in cases of billing errors or technical issues on our part. If you believe you are eligible for a refund based on these criteria, please contact us at email@example.com, and we will investigate and process the refund promptly.
4. Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at firstname.lastname@example.org.
By using our WordPress plugins and services, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy and any other policies referenced herein.